ACT! 2010 by Sage Contact Management CRM Software Support - Los Angeles, Irvine California

Accent Gold Solutions, Support and Administration

Support for all Your ACT! Needs

Daily hours of operation are from 8:30am to 5:30pm Pacific Time, Monday through Friday. If you need support call 800-774-GOLD or send an email request by clicking here. To save time, send us a screen shot of your error message (if applicable) and/or send a short message describing your need for support. We are part of a strong nationwide network of ACT! consultants. If you need local assistance, we will get you in touch with an expert quickly.

Web Based Support

Utilizing desktop streaming, Accent Gold Solutions can log on to your computer remotely to solve your problems. Fast. And because we're seeing the same screen, your users will learn as we guide them to a solution. No more waiting for the tech guy to show up. No more incomprehensible telephone instructions. And the procedure is totally secure. We log on only with your permission.

Administration

Accent Gold Solutions can help you save time and keep your database up-to-date by means of our flexible maintenance plans. We manage all synchronization, data backs-ups, report creation as well as any other customized procedures that are critical to your business. We can also provide you with database reports for you to manage your users with regards to their database syncronization.

On-Site Support

We provide traditional on-site support. Accent Gold Solutions can provide this via a contract or subscription basis as well as set up a method for responding to ad hoc requests for help. On-Site appointments are subject to a two hour minimum plus travel charge.

Phone Response

We are happy to respond to requests for immediate assistance via the phone. Our rates are simple: $29.00 per ten minute increments. Reasonable, accurate and timely! Call us today and find out if your needs can be met through the phone.

Please Contact Us or call us at 888-774-4653 if you have any questions or concerns.