CRM is proven to improve productivity, streamline processes, improve the customer experience, and provide a holistic view of customers and prospects. But many CRM implementations have failed to achieve these goals due to inadequate CRM user adoption.
One of the greatest benefits of Microsoft Dynamics CRM 2011 is the native integration with Microsoft Outlook. This new CRM Outlook client has been fully rewritten. This means that not only will there be synchronization between CRM and Outlook but now you can have full CRM functionality and visibility from within Outlook.
This will be a next-generation Microsoft Outlook experience giving the user familiar Microsoft Office functionality. A new contextual CRM Ribbon delivers consistent Microsoft Office navigation and increase user productivity. Your CRM information can now also take full advantage of native Outlook functionality including previews and conditional formatting.
Now CRM can work the way your users work, all in Outlook. This will make it a lot easier for the users to learn how to use the CRM system and will assist in maximizing your CRM user adoption.
Join us for our webinar on the Microsoft CRM system in Outlook as we look why we believe the new CRM for Outlook will increase user adoption:
- - CRM Inside your Outlook
- - Your CRM views in Outlook
- - Converting Emails to Leads/Opportunities
- - Tracking emails in CRM
- - Conditional Formatting of data
Accent Gold is excited to be hosting a webinar series over the next two months underlining the much talked about new release of the Microsoft CRM system. Please register below.
The next version of Microsoft Dynamics CRM, officially named Microsoft Dynamics CRM 2011, is being eagerly awaited by business partners and end-users alike. It will offer a whole range of more than 500 new features, changes, additions, add-ons and enhancements that promise to strengthen Microsoft CRM’s position as a frontrunner in the CRM market.
Join us for our webinar series as we explore the above points and hope to provide you valuable insight about this much anticipated CRM solution. We hope that our Microsoft CRM system review will help you on in your CRM evaluation. We will be hosting this series every Wednesday at 11:00 am December – February. See below dates for upcomming Webinars.
Whether you need CRM training in Jacksonville, Florida or CRM Consulting in Phoenix, Arizona, please don’t hesitate to call us! We would love to help you find the best CRM system for your company.