Sage ACT! Review of Features

Sage ACT! 2011 Premium - New Features graded by CRM Consultants, Users, Trainers and Experts in Los Angeles and California

Review of Sage ACT! Features

Having been around ACT since the days of ACT! 2000, I have seen the highs and lows of ACT. And I’ve got to say that the recent versions are excellent versions with great, new features. To find out details on the various features, check out our other blog posts.

Handing out Grades for Sage ACT!

Our whole team installed and heavily used Sage ACT! internally.

And we give it an overall ”A”.

Here’s how we graded the top 20 new featuresin ACT!:

  1. Hoover’s Lead Management: A
  2. Smart Tasks (Workflow): B
  3. Automated Birthday Alerts: A-
  4. Outlook Sync to Contacts: A+
  5. Outlook Sync Configuration: A
  6. Import simplification: A+
  7. Importing from Excel: B
  8. ACT! Mobile Live: B-
  9. E-Marketing: A+
  10. Compatible with MS Office 2010: A
  11. Filtering Histories by Type: A+
  12. Clickable Dashboard Lists: B
  13. Welcome simplification: B
  14. Video Tutorials: C
  15. Visual continuity with Web version: A
  16. Robust Back button: B
  17. Product Naming (Premium vs Pro): C-
  18. Simplified User Deletion: B
  19. Installing ACT without SQL: A-
  20. SQL 2008 instead of 2005: B

Sage is on the right track to provide customers what they really want in ACT! They are listening to customers and consultants. And the results are obvious. Please don’t hesitate to call us for more information or a web CRM demo.

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Mark Shaw

Director at Accent Gold Solutions
Author: Mark Shaw, Director of Accent Gold Solutions, is certified in a number of CRM systems - including SAP CRM, SugarCRM and ACT! Having studied Business at the University of Massachusetts, he went on to consult several large Energy Utilities in the US and Europe - including designing a Sales Database for the largest European provider of Natural Gas. Using his unique combination of sales and marketing experience, Mark has set up and led successful sales teams for several firms, including Xerox.
Read more about Mark on our About Us page. Google