CRM-Google Apps for Business on Your Mobile phones
How to Manage Your CRM Business with Google Apps for Business on Your Mobile phones
Google CRM Software and Google Apps allow CRM business owners to manage operations on the move using mobile phones and other mobile devices. These online tools also give employees access to office documents from their mobile devices, so that they can work on them from any location with an Internet connection.
Here are a few of the features that make Google Apps so great for mobile office operations:
• Multi-platform – A mobile phone comparison shows that Google Apps are compatible with most mobile devices including those using Android and iOS platforms.
• Highly versatile – The apps provide just about everything needed for mobile office operations, so there is less need for installing and maintaining multiple applications.
• Constantly improving – The Google Apps suite is not static and there are continuous improvements and upgrades.
• Flexibility – Google Apps are compatible with many types of document formats.
• Effectiveness – Google Apps have a proven record in saving money for clients and increasing ROI.
CRM-Google Apps for communicating
Users can sync their Gmail, Voice, Talk, Blogger and Buzz accounts with Google Apps. Once synced, they can access these apps from any location having Internet access.
Video chat capability is on the horizon although this will require sufficient broadband speeds in order to work effectively. With Google Apps, you can do so much more than simply send emails. You can communicate in real time over chat or voice links. Text messages are free with Google Voice and international calls are available at discounted rates.
Location-based services
Google Apps provides access to useful location services like Google Maps, Google Latitude and Google Earth. If your GPS or other location-tracking system is activated, you can register you real time location on Buzz and other networking platforms.
Maps and Latitude allow you to pinpoint your location and navigate while traveling for business. You will also have the capability of tracking employees, clients and others and helping them to reach their destinations. Google Earth provides highly detailed 3D images of locations around the globe allowing you to scan sites and familiarize yourself with the environment prior to actually traveling there.
Mobile search apps
When you are the go, the capability of searching for destinations on the move can be very useful. Google Apps offers the traditional Google Search along with Goggles, Voice Search and Google SMS for mobile phones.
• Google Search – Enter queries just as you would on your desktop. Find places to eat or stay on the fly from traditional Google search results or from more specialized results like Google Places.
• Goggles – Goggles searches for image rather than keyword results. The app can identify products, storefronts, barcodes, business cards, print ads, signatures and more.
• Voice Search – With this app, you can voice your queries rather than typing them into your smartphone. Available for iPhone and BlackBerry, while Android phones use the Voice Actions app.
• Google SMS – Search through text messages.
News services
To stay informed, Google Apps offers Google Reader, Google News, eBooks and iGoogle services. These platforms allow you to select newsfeeds based on focused topics and keywords. For example, you can choose feeds to retrieve news related to precious metals trading or to the world of real estate financing.
Google Ebooks allows you to download full text books for reading on your mobile device. You can store up to 8000 books on average with the capability of full text search within any book.
With iGoogle, you are able to customize your smartphone browser, so that news, weather, videos and other page elements are just where you want them located on the screen.
Collaboration, organizing, management and productivity
With Google Sync, you can access your Google Calendar and Contacts right from your iPhone or Android smartphone. Google Docs allows users to create and edit a wide variety of office documents from mobile devices.
Your mobile office can also collaborate using Google Cloud Connect for Microsoft Office. With this setup, multiple users can simultaneously read and edit MS Office Word, Excel and PowerPoint documents. Google Apps provides a separate sharing URL for each MS Office file.
An offline editing capability is included with the ability to “smart” sync offline document changes. Google Docs saves all revisions to files in a revision history document.
Office administrators can remotely clean data from lost or stolen phones, lock idle devices, require passwords and perform other administrative functions from their mobile devices.
CRM & Mobile e-commerce
With the Google Shopper app, customers can find information on any product by searching using text or voice, or by scanning the product’s barcode. The Shopper app can also locate online and offline stores. The upcoming Google Wallet app will allow users to pay for products using their mobile phones opening up a new frontier for mobile business activity.
This is a guest article by Ruben Corbo, a writer for the website Broadband Expert, a mobile phone comparisonsite where you can find mobile phone providers in your area and compare prices on the latest new mobile phones.
SugarCRM works with Google Apps-PDF
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With this document, you will be able to identify the key enhancements within Sugar CRM.
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