CRM Blog

Join our LIVE Webcast – 11/16/2011

Make sure to join SugarCRM and Accent Gold Solutions for a 30 minute webcast. This webcast will discuss how you can FIND valuable customers KEEP them.

>>REGISTER HERE FOR THE LIVE WEBCAST<<

Discover why more companies are looking to SugarCRM to help them attract and retain customers in today’s complex selling environment.

How to Find & Retain Customers using SugarCRM

Join this free 30-minute webcast, sponsored by Accent Gold Solutions–the CRM Experts–and SugarCRM, to see how we can help you profitably attract new customers, keep your existing customers happy and gain instant visibility into your company’s vital sales and marketing operations.

SugarCRM is CRM Made Simple, and with release 6.3, it’s even faster, easier and more powerful than before.

Receive our SugarCRM 6 Evaluation PDF – 100% FREE

Download our Free Sugar CRM 6 Review

With this Review, you will be able to identify the key enhancements within Sugar CRM.

Issues include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more

Free TCO Calculator SPREADSHEET for CRM Implementations

Click here to get our Free CRM TCO Calculator Tool.

With this spreadsheet, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO topics include:

1. Support
2. Annual License/User price
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more…

EXCEL Tool to Compare CRM Systems – 100% FREE

Click here to get our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Evaluation includes:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Search terms for Compare CRM:

• find and retain customers for

Live Webinar – November 16, 2011

Please join SugarCRM and Accent Gold Solutions for a 30 minute webinar -  focused on how your company can acquire valuable clients and retain them.

>>REGISTER HERE<<

Find out why more companies are looking to SugarCRM to help them attract and retain customers in today’s complex selling environment.

Use SugarCRM for Gaining and Retaining Clients

Attend this free 30-minute webcast, sponsored by Accent Gold Solutions–the CRM Experts–and SugarCRM, to see how we can help you profitably attract new customers, keep your existing customers happy and gain instant visibility into your company’s vital sales and marketing operations.

SugarCRM is CRM Made Simple, and with release 6.3, it’s even faster, easier and more powerful than before.

Free SugarCRM 6 Evaluation PDF

Click here to get our Free Sugar CRM 6 Review PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Issues include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more

Free TCO Calculator for CRM Implementations

Click here to receive our Free CRM TCO Calculator Tool.

With this spreadsheet, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO topics include:

1. Support
2. Annual License/User price
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more…

Spreadsheet Tool to Compare CRM Systems – FREE

Click here to receive our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Evaluation includes:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

The Magic Quadrant

Positive results that come from the customer service operations are pivotal in the customer retention and expansion efforts of a business. Microsoft Dynamics CRM and Magic Quadrant had recently collaborated to help improve the business operations.  Magic Quadrant measures the vendor movement of a particular area in a specific time frame. Its objective is to develop its Customer Care Accelerator, which will give an additional customer support for both on-premise and cloud-connected applications. 

Cost-effective Cloud

Cloud computing is considered as one of the modern breakthroughs in today’s business technologies. MSDynamics CRM had recently launched the “Cloud for Less” program in order to assess the best approaches for a business to gain momentum in their virtual operations. This new offer is open for companies in the US and Canada, and for subscribers to at least 50 different MS Dynamics CRM online applications. The “Cloud for Less” program tends to innovate for the global mainstream by offering the opportunity to gain $150 for every Online Subscription license.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free TCO Calculator for CRM Projects

Click here to access and download our Free CRM TCO Calculator Tool.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

1. Annual License/User price
2. Support
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more.

Free Excel Tool to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Jackson, Mississippi or Overland Park, Kansas, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

Search terms for Compare CRM:

• crm contact centre magic quadrant sugarcrm
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• SAGE SALESLOGIX MAGIC QUADRANT 2012

CRM Sales Solutions

The sales workforce is one of the areas that Microsoft Dynamic CRM focuses on in its development. It gives broad options to the improvement of the sales planning facilities and the management of prospective clients. By using the MS Dynamic Sales Features, the user sets up various territories and certain teams that will lead to better organization of details and functions.  In addition, sales efforts move to create listings for the prices, discounts and product groups for the services offered by the business application. With sections of pipeline management and workflow enhancement, tracking of employee productivity is well noted.

CRM Customer Service

Client Satisfaction is the key factor in MS Dynamics CRM customer service features.  Creating business connections in a wider market is best achieved with the facilities offered by CRM customer service. It gives proper movement of information that will build better team movements in various units that provide audit and quality assurance compliances. The mobile features of the CRM customer service allow the user to deliver and receive alerts for any possible questions from clients.

CRM Marketing Functions

Microsoft Dynamics CRM marketing operations stands out in the competition because of its seamless integration of features in the market. Campaign planning seems to be a prime focus of the functions, and it will be best achieved when there is proper tracking and task management for each marketing project. In addition, connectivity with the sales force and the customer service departments are monitored with the facility.  Guided dialogs, promoting leads and mobile accessibility are enforced quite as easily as usual. The purpose of which is to ensure that marketing strategies are properly utilized by the business personnel.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free TCO Calculator for CRM Projects

Click here to access and download our Free CRM TCO Calculator Tool.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

1. Annual License/User price
2. Support
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more.

Free Excel Tool to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in San Diego, California or New York, New York, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

Search terms for Compare CRM:

• crm marketing functions
• IT Solutions CRM Sage Dynamic

CRM Database Capacity

One of the main concerns of a business in choosing the right CRM system is the data storage function. Salesforce is noted to work with providing 20MB capacity per user or a total of 1GB for the business entity.  Over the years, this CRM developer expanded to offer additional load to their clients of 500MB capacity for $1500. Saleslogix, on the other hand, offers a wider range of capacity on data storage functions. Saleslogix provides a 100GB capacity for every 50 users in the initial package, which gives broader range capacities.  Additionally, if additional load is required, the cost of an additional 100GB is set at $50 a month, which is less costly than what Salesforce offers.

CRM Product Features

Perhaps the biggest difference between Salesforce and Saleslogix is the Product Features. Both software products are priced at $65, yet Saleslogix provides better features in terms of data exports for weekly functions, marketing campaign manageability, offline access, and mobile API. These features come with the product itself while Salesforce requires additional costs to integrate more of the same features.

Free SugarCRM 6 Assessment PDF

Click here to access and download our Free Sugar CRM 6 Evaluation PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Topics addressed include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free Spreadsheet to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Austin, Texas or Lincoln, Nebraska, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

Search terms for Compare CRM:

• salesforce com compare saleslogix ppt
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