CRM Blog

CRM Database Capacity

One of the main concerns of a business in choosing the right CRM system is the data storage function. Salesforce is noted to work with providing 20MB capacity per user or a total of 1GB for the business entity.  Over the years, this CRM developer expanded to offer additional load to their clients of 500MB capacity for $1500. Saleslogix, on the other hand, offers a wider range of capacity on data storage functions. Saleslogix provides a 100GB capacity for every 50 users in the initial package, which gives broader range capacities.  Additionally, if additional load is required, the cost of an additional 100GB is set at $50 a month, which is less costly than what Salesforce offers.

CRM Product Features

Perhaps the biggest difference between Salesforce and Saleslogix is the Product Features. Both software products are priced at $65, yet Saleslogix provides better features in terms of data exports for weekly functions, marketing campaign manageability, offline access, and mobile API. These features come with the product itself while Salesforce requires additional costs to integrate more of the same features.

Free SugarCRM 6 Assessment PDF

Click here to access and download our Free Sugar CRM 6 Evaluation PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Topics addressed include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free Spreadsheet to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Austin, Texas or Lincoln, Nebraska, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

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Sugar CRM vs Salesforce.com – Features

When comparing SugarCRM vs Salesforce.com, one of the most important factors is the database structure itself. Salesforce requires that the database is hosted in its own environment, while SugarCRM allows for both an online as well as an on-premise (self-hosted) CRM Deployment. Practically, this gives the user more freedom of deployment options.

Secondly, SugarCRM is built on an open-source PHP framework, which gives licensed owners the ability to easily integrate and enhance the feature set as the needs of the business grows.

Salesforce vs Sugar CRM – Pricing

Cost directly affects consumer decisions. For this reason, SugarCRM provides 4 pricing options – and thus a cost-effective pricing range that is built on a standard set of features that are also found in Salesforce CRM. The standard features - a high quality interface as well as modular functionality provide a range of options for every business.  Apps and plug-ins are available in both, yet Salesforce remains the more expensive software.

Microsoft Dynamics CRM 2011 Evaluation

Click here to download our Free Microsoft Dynamics CRM 2011 Analysis.

Topics addressed include:

1. Salesforce.com vs Microsoft CRM
2. Pros and Cons of SaaS vs On-premise CRM
3. Crucial User Adoption Factors
4. Total Cost of Ownership of Microsoft CRM

Free SugarCRM 6 Assessment PDF

Click here to access our Free Sugar CRM 6 Evaluation PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Topics addressed include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more.

Free ACT! 2011 Evaluation and Feature Review

Click here to access our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in New Orleans, Louisiana or Boise, Idaho, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

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Salesforce.com vs ACT – Real Time CRM

Dealing with customers is one of the most important aspects of any business, and implementing a CRM program is one of the best ways to ensure that you are able to consistently apply business rules and thus receive top notch reports and dashboards. We have found that Salesforce and Sage ACT! are two of the most common CRM systems in the marketplace. They reside in different business niches – ACT being designed for an installed environment while Salesforce targeted at the cloud.  Both systems allow users to track operations in real time  and thus capture  relevant needs and employee sales movements.

Salesforce vs ACT – CRM Expansions

Salesforce  does have the repuation of enticing new customers with a low price point and then requiring pricing upgrades to achieve a more realistic feature set. However, Sage ACT! takes the approach of providing an inexpensive cost point that does not need to be upgraded or subscribed to on a monthly or annual basis. When users decide to leave the hosting environment, ACT! offers system installation as an inexpensive option. Salesforce does not offer such capability. Email broadcasting is another function that is shared by both CRM packages, although Salesforce limits the usage with 500 daily emails for every user. On the other hand, Sage ACT! allows for 1000 emails per day for their base model.

Microsoft Dynamics CRM 2011 Evaluation

Click here to access our Free Microsoft Dynamics CRM 2011 Analysis.

Topics addressed include:

1. Salesforce.com vs Microsoft CRM
2. Pros and Cons of SaaS vs On-premise CRM
3. Crucial User Adoption Factors
4. Total Cost of Ownership of Microsoft CRM

Free ACT! 2011 Evaluation and Feature Review

Click here to download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free TCO Calculator for CRM Projects

Click here to access our Free CRM TCO Calculator Tool.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

1. Annual License/User price
2. Support
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more.

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Los Angeles, California or New York, New York, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

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Finding Better Alternatives

The recent blog article by CRM analyst Lauren Carlson had acknowledged Salesforce.com as the leading CRM provider in the world today. This comment is made despite the differing opinions that are yielded in various CRM comparison surveys. Salesforce must have gotten this recognition because of its status as one of the first SaaS-based CRM products that were released in the market. However, the prevalent trend in the market today is to not patronize products that have lingered or have monopolized the industry for quite some time. CRM users are now looking into other options that would provide them a better alternative for their company and a more effective solution to their business processes. In this article, we will classify the top 5 alternative CRM solutions to Saleforce.com into 2 categories of focus: The amount of programs that can be integrated in to the CRM and the level of user support.

Integrated Programs

The first system that comes to mind when users try to compare CRM programs is Microsoft Dynamics CRM. It is perceived to be convenient in the level of integration because of the fact that it easily synchronizes with all the other Microsoft applications that almost every person in the planet is already aware of. That means that a company does not have to bother spending money and efforts in training its personnel on new programs anymore. However, that is hardly the need for any business whose objective is to seek an effective CRM solution. The next option would be Netsuite’s OneWorld CRM, known for its exceptional performance in accounting and ERP. It is also a program where users can expect a solid and complete integration because of tools that are useful for sales and service automation.

User-Friendly Applications

The third option is from Oracle with its latest release, CRM On-Demand 18. Its arrival is very significant due to the fact that it differs highly from Salesforce’s CRM software because of its single-tenant architecture, a huge drift from the usual expectations of Salesforce clients who have been used to the inconveniences of a multi-tenant structure. This setting is very important at the viewpoint of those who wanted data privacy and sole ownership of utilized software and hardware. The fourth option is Sage’s SalesLogix, which is known for its firm foundation in global enterprise business processes. That last but not the least option is SugarCRM, which is undoubtedly the world’s most popular and fast-rising CRM solution in the world today. This status is due to its exceptional ability to adapt to the business processes of the client rather than the usual trend of businesses adapting its processes to the CRM solution, a common Salesforce glitch. Sugar is also user-friendly and easy to assimilate into the business operations, having been packed with few but highly necessary tools to get pressure off the new user and enhancing productivity rates for the company.

Microsoft Dynamics CRM 2011 Evaluation

Click here to access and download our Free Microsoft Dynamics CRM 2011 Analysis.

Topics addressed include:

1. Salesforce.com vs Microsoft CRM
2. Pros and Cons of SaaS vs On-premise CRM
3. Crucial User Adoption Factors
4. Total Cost of Ownership of Microsoft CRM

Free SugarCRM 6 Assessment PDF

Click here to access and download our Free Sugar CRM 6 Evaluation PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Topics addressed include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free TCO Calculator for CRM Projects

Click here to access and download our Free CRM TCO Calculator Tool.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

1. Annual License/User price
2. Support
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more.

Free Excel Tool to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Los Angeles, California or New York, New York, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

1. Simpler is Better

For wanting to get the best out of their hard-earned money, users would always want to conduct their own independent and non-biased CRM Comparison surveys if only to get the most reliable results. One survey factor that would always surface within the top five would be whether a particular CRM solution is designed to make things easier for the business or not. Now that is a valid business need. Most businesses wanted a CRM solution that is simply designed for the average sales and customer service representative. SugarCRM consistently presents a simplified and organized user interface by brandishing a CRM program that is configured to allow users to focus more on selling to new customers and taking care of existing ones.

2. Need-Only Features

Salesforce.com is known for its “kitchen sink” type of user interface. This has been made obvious when veteran users try to compare CRM solutions from among each other. They find that Salesforce.com CRM solutions force its clients to endure features that will only slow down the processes of the business operations. For example, when Salesforce.com users turn on the Chatter™ feature in their CRM download, the entire monitor screen is dedicated to that chat window. This becomes too uncomfortable for the users as they will have to scroll down in order to find more useful features. On the other hand, Sugar has managed to dispose of unnecessary features and decided to give the user an option to choose his own features and get directly down to business.

3. A Perceptive User Interface

As the client impression of the CRM solution evolves into a more acceptable status, he tends to assimilate the CRM software into the normal flow of the business processes. This is very important because it means that more functions will be expected from the CRM that would be of great use for the business. The good news is that the modular design of SugarCRM allows for the user to easily add the functions within a user interface configuration that is highly intuitive. With Salesforce.com, a user is stuck with a complex and inflexible user interface.

J.P. Connelly, in his eWeek article “SugarCRM Gets it Right,” comments:

“SugarCRM goes two better on Salesforce.com, by offering its software as an on-premises install, and as an appliance that’s designed to be easily added to an existing IT infrastructure. These may be especially appealing to those organizations that, for whatever reason, can’t or won’t use a cloud-based application, in cases where the entire focus is on inside sales, or where the reliability of WAN connections is less than ideal. “

Microsoft Dynamics CRM 2011 Evaluation

Click here to access and download our Free Microsoft Dynamics CRM 2011 Analysis.

Topics addressed include:

1. Salesforce.com vs Microsoft CRM
2. Pros and Cons of SaaS vs On-premise CRM
3. Crucial User Adoption Factors
4. Total Cost of Ownership of Microsoft CRM

Free SugarCRM 6 Assessment PDF

Click here to access and download our Free Sugar CRM 6 Evaluation PDF.

With this document, you will be able to identify the key enhancements within Sugar CRM.

Topics addressed include:

1. Calculated Fields
2. Favorites and Favorites Dashlet
3. Twitter and Social Media integration
4. Reporting (filtering, scheduling)
5. User interface improvements (there are many!)
6. Sugar Mobile 1.0 details
7. and much more.

Free ACT! 2011 Evaluation and Feature Review

Click here to access and download our Free Sage ACT! 2011 Feature Evaluation and Review.

With this document, you will be able to identify the key improvements within ACT! 2011 as well as ACT! 2010.

Items addressed include:

1. User interface enhancements
2. Social Media
3. E-Marketing, Mail-Merge and Online Surveys
4. Sales Opportunity redesign
5. Flexible Reporting, Dashboard and OLEDB interface
6. Advanced Outlook Integration and Invitations
7. Advanced Outlook Sync for Contacts and Calendar
8. Simplified Importing design
9. Smart Tasks (Workflow)
10. Advanced Lead Management and Importing
11. Administrative improvements
12. and much more.

Free TCO Calculator for CRM Projects

Click here to access and download our Free CRM TCO Calculator Tool.

With this tool, you will be able to identify the key TCO line items that are relevant for any CRM implementation. We have also included data for comparing CRM software systems such as Microsoft CRM, Salesforce.com, SugarCRM, Sage CRM, Sage SalesLogix and more. You will be able to view the 3 Year and 5 Year Total Cost of Ownership for both SaaS (Online/On-Demand) and Licensed (On-premise) pricing models.

TCO line items include:

1. Annual License/User price
2. Support
3. Hardware (incl. Server and Users)
4. Implementation
5. Staff
6. Network
7. Mobile
8. and much more.

Free Excel Tool to Compare CRM Systems

Click here to access and download our Free Excel CRM Comparison Tool.

With this tool, you will be able to identify the key similarilites and differences between 9 of the top CRM systems, including Microsoft Dynamics CRM, Sage SalesLogix, GoldMine, Sage ACT!, Pivotal and more.

Comparison Topics include:

1. Key CRM Features
2. Pricing (Licensing, etc..)
3. Available Modules (e.g. SFA, Marketing, Service, etc)
4. Feature Details (Sync, Call Center, Quoting, E-commerce, Lead Management, Security, Workflow, and much more.
5. Hardware and Network support (Microsoft, Linux, etc…)
6. Industry/NAICS

Nationwide CRM Consulting and Training

With locations throughout the United States, Accent Gold Solutions is able to provide CRM training, consulting and implementation service whereever you are. Please contact us to find out the best way to get your CRM project underway. Remember, step 1 is to figure out what your business requirements are, and step 2 is to select the proper CRM system for your individual needs.

Being certified in various CRM systems such as Microsoft Dynamics CRM, Sage SalesLogix CRM, Sage ACT!, SAP CRM and more, we are confident we can advise you as to the proper CRM software to fit your business.

Whether you are in Detroit, Michigan or Omaha, Nebraska, we can get your CRM solution designed, implemented and trained so that your users will love it and use it. We define our success by your CRM adoption rate. So call us to get started!

Microsoft CRM 2011 Review Webinars

Join us for our webinar series as we explore the points outlined below – and hope to provide you valuable insight about this top-rated CRM solution. We hope that our comparison with Salesforce.com will help you on in your CRM evaluation.

Search terms for Compare CRM:

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