This article discusses how the Wizard enables you to convert from one Sugar edition to another.
How to Convert Various Sugar Editions
The Upgrade Wizard enables you to convert from one Sugar edition to another. Obtain the Sugar license key from your sales representative for the Sugar edition you want.
You will need to obtain the Sugar license key from your sales representative for the Sugar edition you want.
Conversions are a two-step process. First you must upgrade your existing Sugar application from the current version to 6.3.0. You can then convert to the desired Sugar edition using the appropriate conversion zip file.
For example, to move from Sugar Community Edition 6.2.3 to Sugar Professional 6.3.0, you must first convert to Community Edition 6.3.0 using the 6.2.x-to-6.3.0.zip file. You can then convert from Community Edition 6.3.0 to Professional 6.3.0 using the SugarCE-to-SugarPro-Conversion-6.3.0.zip file.
How to Use the Sugar Silent Upgrader
The Silent Upgrader enables you to avoid some of the limitations that the web application environment may have that prevents the Upgrade Wizard from completing the upgrade. The upload size limit (by PHP and sometimes even by web server), the CGI (or equivalent) timeout limit, and the MySQL (or equivalent) session timeout limit are some of the challenges people run into when upgrading Sugar. The Silent Upgrader either avoids the limitations or better controls the settings in its stand-alone execution environment.
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Note:
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The silentUpgrade.php script creates new files for the user. For example, for the root user it create files as user/group root. Since Apache cannot read this, you must ensure that the web server user has the permissions to read and write the script.
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Follow the steps listed below to ensure a smooth upgrade, if you are using an Oracle database:
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1.
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Ensure that the Sugar Database User has permissions to create and execute procedures in the Oracle database.
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2.
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Increase the PHP memory limit to 1 GB if you have a large data set, and you are not using PHP 5.3 with the gc_enable parameter enabled for circular reference garbage collection. You can change the PHP memory limit back to its previous value after completing the upgrade. For more information on circular reference garbage collection refer to www.php.net.
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To upgrade Sugar using the Silent Upgrader
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1.
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Execute the silentupgrade.php script from the command line on the server where the Sugar instance is installed:
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php.exe -f silentUpgrade.php [upgradeZipFile] [logFile] [pathToSugarInstance] [adminUser]
where:
upgradeZipFile is the full path to the upgrade zip file. For example, SugarCE-Upgrade-6.1.0-to-6.3.0.zip
logFile is the full path to the log file.
pathToSugarInstance is the full path to the instance being upgraded.
adminUser is a valid admin user name.
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2.
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Log into the Sugar application as the administrator and rebuild relationships and extensions using the Repair option in the Systems sub-panel after upgrading.
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How to Uninstall an Instance of SugarCRM
Follow the steps listed below to uninstall your Sugar instance:
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1.
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Navigate to the location where Sugar is installed on your machine and delete the Sugar root directory.
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2.
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Delete the Sugar database schema from the MySQL, MS SQL server database.
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For full instructions, click here.
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