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Business Intelligence Solutions
Business Intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products or departments or associated costs and incomes.[1]
BI technologies provide historical, current, and predictive views of business operations. Common functions of Business Intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics.
Business Intelligence often aims to support better business decision-making.[2] Thus a BI system can be called a decision support system (DSS).[3] Though the term business intelligence is often used as a synonym for competitive intelligence, because they both support decision making, BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence, is done by gathering, analyzing and disseminating information with or without support from technology and applications, and focuses on all-source information and data (unstructured or structured), mostly external to, but also internal to a company, to support decision making.
Crystal Reports
Crystal Reports allows you to increase access to information with rich, flexible reports. With more than 100 formatting options and full support for most accounting and business management systems, as well as more than 30 major data sources, Crystal Reports delivers complete control over data access and presentation.
SalesLogix Visual Analyzer
The SalesLogix Visual Analyzer interactive dashboards put rich information at your fingertips, giving you the visibility you need to keep a pulse on key performance indicators (KPIs) and to focus your teams' efforts on the most effective activities.
Qlikview Business Analytics
Qlikview Business Analytics Solutions Enable Your Team to Make Powerful and Informed Decisions About Your Business. QlikView provides fast, powerful and visual in-memory business analysis – without the limitations, cost or complexity of traditional BI tools.
MS Business Intelligence Suite for Microsoft CRM
System administrators can adapt Microsoft Dynamics CRM to fit the needs of their business organizations. Use the customization capabilities of Microsoft Dynamics CRM create forms and views for enhanced integration with other Web applications, portals, and business systems.
ACT! Reporting
New dashboards have been added to ACT! 2010, giving you at-a-glance snapshots of your customers, your sales opportunities, and even your users. Plus, you can better understand your biggest opportunities for quick wins by running one of the 13 new reports you've been asking for, including opportunities by process and status, pipeline by process, and many more! Check out the new dashboards for ACT! Act! Dashboard, Topline Dashboard for ACT!, Topline Alerts for ACT!, and Crystal Reports.
References
1. "BusinessDictionary.com". http://www.businessdictionary.com/. Retrieved 17 March 2010.
2. a b H. P. Luhn (October 1958). "A Business Intelligence System" (PDF). IBM Journal. http://www.research.ibm.com/journal/rd/024/ibmrd0204H.pdf. Retrieved 2008-07-10.
3. a b D. J. Power (2007-03-10). "A Brief History of Decision Support Systems, version 4.0". DSSResources.COM. http://dssresources.com/history/dsshistory.html. Retrieved 2008-07-10.
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