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Microsoft Dynamics CRM Resource Center
Microsoft Dynamics® CRM Statement of Direction
Microsoft is bringing new innovations to customer relationship management (CRM) software with Microsoft Dynamics® CRM. It is a flexible CRM solution that fits your people, fits your business, and fits your environment.
Microsoft Dynamics CRM 4.0 User's Guide
Microsoft Dynamics CRM is designed to help your organization acquire and retain customers and reduce the time spent on administrative tasks. At its core, Microsoft Dynamics CRM provides a robust account management system that automatically tracks activities and revenue.
TOP 60 New Features in Microsoft Dynamics CRM 4.0
Microsoft Dynamics™ CRM 4.0 introduces fast, flexible, and familiar business software that empowers worldwide organizations to improve marketing, sales, and customer service efficiency and effectiveness.
Microsoft Dynamics CRM Online
Microsoft Dynamics® CRM Online combines your everyday Microsoft® Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and enrich customer service interactions.
Find, Win, and Grow Your Customer Relationships with Microsoft Dynamics™ CRM
Microsoft Dynamics CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships.
Microsoft Dynamics™ CRM 4.0
Microsoft DynamicsTM CRM 4.0 provides fast, flexible and familiar business software that gives worldwide organizations the applications and tools they need to improve marketing, sales, and customer service efficiency and effectiveness.
Sales Force Automation
Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics™ CRM for Sales
Marketing Automation
Deliver impactful marketing campaigns and consistent communications with Microsoft Dynamics™ CRM for Marketing
Microsoft Dynamics™ CRM 4.0 for Customer Service
Improve customer satisfaction and service effectiveness with Microsoft Dynamics™ CRM 4.0 for Customer Service.
Microsoft Dynamics CRM for the Enterprise
Achieve a complete and consistent customer view across the enterprise with Microsoft Dynamics™ CRM
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