SYSTEM FEATURE COMPARISON

STARTER

PROFESSIONAL

ENTERPRISE

Utility Subscription

Utility Users
Quantity included
up to 1
up to 3
up to 20
Unlimited

Annual Hosting – Dynamics/Azure Cloud
Subscription Term
12 Months
12 Months
12 Months
12 Months

Storage – Document Attachments
Storage included
Up to 10 GB *
Up to 30 GB *
Up to 100 GB *
Unlimited *
(*) Price for increased storage — as per Microsoft Dynamics/Azure

Collaboration – Work on behalf of other Utilities
Partnering Utilities included
Not available*
Up to 3 *
Up to 20 *
Unlimited *
(*) Assumes the Partnering Utilities have their own RAMP instance

Utility Branding/Logo
Portfolio Management

Portfolios
Includes
Up to 1
Up to 1
Up to 3
Unlimited

Programs
Includes
Up to 1
Up to 3
Up to 20
Unlimited

Measures
Includes
Up to 10
Up to 50
Up to 100
Unlimited

Model Numbers
Includes
Up to 10,000
Up to 50,000
Up to 100,000
Unlimited
Energy Types

Gas

Electric

Water
Programs & Core Functions

Project Workflows & Automations

Document Attachments
Quantity included per Application
Up to 2
Up to 10
Up to 50
Unlimited

Email Notifications
Quantity included per Application
Not available
Up to 5
Up to 20
Unlimited

Financial Payments
Quantity included per Application
Up to 1 *
Up to 6 *
Up to 25 *
Unlimited *
(*) RAMP creates Payment records that can be exported to the Utility for Check/Payment processing (RAMP does not issue the actual payments/checks).
Bulk Upload

Bulk upload a list of Measures
Quantity Measures per Upload
Not available
Up to 20
Up to 25
Up to 1000

Bulk upload a list of Projects/Applications
Quantity Projects per Upload
Not available
Up to 20
Up to 25
Up to 1000
Leads/Opportunities

Leads Tracking
Quantity Leads per month
Up to 300
Up to 1000
Up to 5000
Unlimited

Opportunity Tracking
Quantity Opportunities per month
Up to 300
Up to 1000
Up to 5000
Unlimited
Portals

Utility Staff Portal
Concurrent Licenses included
Up to 1
Up to 3
Up to 20
Unlimited

Customer Portal
Concurrent Licenses included
Up to 100
Up to 300
Up to 1000
Unlimited

Partner & Inspector Portal
Concurrent Licenses included
Not available
Up to 50
Up to 1000
Unlimited
Measure Calculations

Deemed/Prescriptive Savings
Quantity included
Up to 10 *
Up to 50 *
Up to 100 *
Unlimited
(*) Prescriptive Savings are calculated as follows: Quantity x Per Unit value.

Deemed/Prescriptive Incentive
Quantity included
Up to 10 *
Up to 50 *
Up to 100 *
Unlimited
(*) Prescriptive Incentives are calculated as follows: Quantity x Per Unit value

Complex/Custom Calculators
Quantity included
Not available*
Not available*
Up to 1000
Unlimited
(*) These are calculated via the ESP Calcs configuration (by Energy Platforms)
Approval Levels

Financials/Payments
Threshold levels included (e.g. $100 / $5,000 / $20,000 / etc.)
Up to 1
Up to 3
Up to 6
Up to 6

Projects/Applications
Threshold levels included (e.g. $100 / $5,000 / $20,000 / etc.)
Up to 1
Up to 3
Up to 6
Up to 6
(*) RAMP creates Payment records that can be exported to the Utility for Check/Payment processing (RAMP does not issue the actual payments/checks).
Security

User Security Roles
Users are limited to “their slice of the pie”. Click here for more info
Included *
Included *
Included *
Included *

Microsoft Security – Dynamics & Azure
Real-Time Encryption (transit/rest)
Included *
Included *
Included *
Included *
(*) Microsoft SQL Server Transparent Data Encryption (TDE), Click here for more info
Security Roles

Customer

Trade Partner

Inspector

Evaluater

Program Manager

Program Coordinator

Program Executive
Integrations

Sync with external Accounts Payable (Manual)

Sync with external Accounts Payable (Automated/SSIS*)

ENERGY STAR Integration

SAP Integration

Oracle Integration
Data Migration (from legacy systems)

Migration of previous projects/applications
Reporting & Dashboards

Customers & Partners
– Dashboards

Utility Staff – Dashboards

Utility Staff – Export to Excel

Utility Staff – Power BI Reports – Dashboard

Utility Staff – Power BI Reports – Analytics & AI
Cost Effectiveness Reporting

Total Resource Cost (TRC) *
(*) This test compares benefits to society as a whole (avoided supply-side cost benefits, additional resource savings benefits) with the participant’s cost of installing the measure plus the cost of energy efficiency program administration (non-incentive costs). Incentives are considered a transfer payment from program to the participant and thus are not explicitly accounted for in the calculation.

Program Administrator Cost (PAC) *
(*) Sometimes referred to as the utility cost test, this test compares the utility’s avoided cost benefits with energy efficiency program expenditures (incentives plus administrative costs)..

Program Ratepayer Impact Measure (RIM) *
(*) Rate Impact Measure Test (RIM): This test compares the utility’s avoided cost benefits with the cost of administering energy efficiency programs plus lost revenue from reductions in customer energy consumption. The RIM test is a distributional test that is best-suited for assessing the equity (fairness) impacts of energy efficiency programs.

Participant Cost Test (PCT) *
(*) Participant Cost Test (PCT): This test compares participant benefits (incentives plus bill savings) with participant costs (incremental or capital cost, installation, O&M, etc.).

Societal Cost Test
(SCT) *
(*) The SCT is similar to the TRC, except the SCT explicitly quantifies externality benefits such as avoided pollutant emissions not represented in market prices and other non-energy benefits (e.g., improved health/productivity).

8760 Cost Effectiveness Tests *
(*) An 8760 energy calculation is an hour-by-hour analysis that simulates or evaluates a building’s performance for all 8,760 hours in a given 12-month period. This method uses the actual sequence of days and weather data, instead of averages. An 8760 analysis produces the most accurate energy model and operating cost estimates.
CRM Functionality

Accounts
Quantity included
Up to 1,000
Up to 10,000
Up to 100,000
Up to 4,000,000

Contacts
Quantity included
Up to 1,000
Up to 10,000
Up to 100,000
Up to 4,000,000

Notes
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000

Activities
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000

Histories
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000
Trade Partner Management

Import Trade Partner records

Edit Partner Services & Products

Auto-fill Partner Info on Applications

Apply for Rebates on behalf of Customers

Customers can search for matching Partners
Mobile Access

Access via Browser on PC, Laptop, Mobile

Access via Mobile App
Training

Product Training

User Guide Document

User Guide Videos

Live Web-Trainings
3 x 1 Hr
3 x 2 Hr
5 x 2 Hr
As per agreement

Monthly Q&A Calls
Support – Service Levels

Support SLA – Level 1
Revisions included per year
Up to 3
Price per Additional Revision
$500

Support SLA – Level 2
+$3600
Revisions included per year
Up to 6
Up to 6
Price per Additional Revision
$500
$500

Support SLA – Level 3
Revisions included per year
Up to 24
As per agreement
Price per Additional Revision
$500
$500
Support – Case Management (Trouble Tickets)

Case Management Portal

Customers & Partners can log Issues (Tickets)

Customers & Partners can chat with Utility Staff