SYSTEM FEATURE COMPARISON
STARTER
PROFESSIONAL
ENTERPRISE
Utility Subscription
Utility Users
Quantity included
up to 1
up to 3
up to 20
Unlimited
Annual Hosting – Dynamics/Azure Cloud
Subscription Term
12 Months
12 Months
12 Months
12 Months
Storage – Document Attachments
Storage included
Up to 10 GB *
Up to 30 GB *
Up to 100 GB *
Unlimited *
(*) Price for increased storage — as per Microsoft Dynamics/Azure
Collaboration – Work on behalf of other Utilities
Partnering Utilities included
Not available*
Up to 3 *
Up to 20 *
Unlimited *
(*) Assumes the Partnering Utilities have their own RAMP instance
Utility Branding/Logo
Portfolio Management
Portfolios
Includes
Up to 1
Up to 1
Up to 3
Unlimited
Programs
Includes
Up to 1
Up to 3
Up to 20
Unlimited
Measures
Includes
Up to 10
Up to 50
Up to 100
Unlimited
Model Numbers
Includes
Up to 10,000
Up to 50,000
Up to 100,000
Unlimited
Energy Types
Gas
Electric
Water
Programs & Core Functions
Project Workflows & Automations
Document Attachments
Quantity included per Application
Up to 2
Up to 10
Up to 50
Unlimited
Email Notifications
Quantity included per Application
Not available
Up to 5
Up to 20
Unlimited
Financial Payments
Quantity included per Application
Up to 1 *
Up to 6 *
Up to 25 *
Unlimited *
(*) RAMP creates Payment records that can be exported to the Utility for Check/Payment processing (RAMP does not issue the actual payments/checks).
Bulk Upload
Bulk upload a list of Measures
Quantity Measures per Upload
Not available
Up to 20
Up to 25
Up to 1000
Bulk upload a list of Projects/Applications
Quantity Projects per Upload
Not available
Up to 20
Up to 25
Up to 1000
Leads/Opportunities
Leads Tracking
Quantity Leads per month
Up to 300
Up to 1000
Up to 5000
Unlimited
Opportunity Tracking
Quantity Opportunities per month
Up to 300
Up to 1000
Up to 5000
Unlimited
Portals
Utility Staff Portal
Concurrent Licenses included
Up to 1
Up to 3
Up to 20
Unlimited
Customer Portal
Concurrent Licenses included
Up to 100
Up to 300
Up to 1000
Unlimited
Partner & Inspector Portal
Concurrent Licenses included
Not available
Up to 50
Up to 1000
Unlimited
Measure Calculations
Deemed/Prescriptive Savings
Quantity included
Up to 10 *
Up to 50 *
Up to 100 *
Unlimited
(*) Prescriptive Savings are calculated as follows: Quantity x Per Unit value.
Deemed/Prescriptive Incentive
Quantity included
Up to 10 *
Up to 50 *
Up to 100 *
Unlimited
(*) Prescriptive Incentives are calculated as follows: Quantity x Per Unit value
Complex/Custom Calculators
Quantity included
Not available*
Not available*
Up to 1000
Unlimited
(*) These are calculated via the ESP Calcs configuration (by Energy Platforms)
Approval Levels
Financials/Payments
Threshold levels included (e.g. $100 / $5,000 / $20,000 / etc.)
Up to 1
Up to 3
Up to 6
Up to 6
Projects/Applications
Threshold levels included (e.g. $100 / $5,000 / $20,000 / etc.)
Up to 1
Up to 3
Up to 6
Up to 6
(*) RAMP creates Payment records that can be exported to the Utility for Check/Payment processing (RAMP does not issue the actual payments/checks).
Security
User Security Roles
Users are limited to “their slice of the pie”. Click here for more info
Included *
Included *
Included *
Included *
Microsoft Security – Dynamics & Azure
Real-Time Encryption (transit/rest)
Included *
Included *
Included *
Included *
(*) Microsoft SQL Server Transparent Data Encryption (TDE), Click here for more info
Security Roles
Customer
Trade Partner
Inspector
Evaluater
Program Manager
Program Coordinator
Program Executive
Integrations
Sync with external Accounts Payable (Manual)
Sync with external Accounts Payable (Automated/SSIS*)
ENERGY STAR Integration
SAP Integration
Oracle Integration
Data Migration (from legacy systems)
Migration of previous projects/applications
Reporting & Dashboards
Customers & Partners
– Dashboards
Utility Staff – Dashboards
Utility Staff – Export to Excel
Utility Staff – Power BI Reports – Dashboard
Utility Staff – Power BI Reports – Analytics & AI
Cost Effectiveness Reporting
Total Resource Cost (TRC) *
(*) This test compares benefits to society as a whole (avoided supply-side cost benefits, additional resource savings benefits) with the participant’s cost of installing the measure plus the cost of energy efficiency program administration (non-incentive costs). Incentives are considered a transfer payment from program to the participant and thus are not explicitly accounted for in the calculation.
Program Administrator Cost (PAC) *
(*) Sometimes referred to as the utility cost test, this test compares the utility’s avoided cost benefits with energy efficiency program expenditures (incentives plus administrative costs)..
Program Ratepayer Impact Measure (RIM) *
(*) Rate Impact Measure Test (RIM): This test compares the utility’s avoided cost benefits with the cost of administering energy efficiency programs plus lost revenue from reductions in customer energy consumption. The RIM test is a distributional test that is best-suited for assessing the equity (fairness) impacts of energy efficiency programs.
Participant Cost Test (PCT) *
(*) Participant Cost Test (PCT): This test compares participant benefits (incentives plus bill savings) with participant costs (incremental or capital cost, installation, O&M, etc.).
Societal Cost Test
(SCT) *
(*) The SCT is similar to the TRC, except the SCT explicitly quantifies externality benefits such as avoided pollutant emissions not represented in market prices and other non-energy benefits (e.g., improved health/productivity).
8760 Cost Effectiveness Tests *
(*) An 8760 energy calculation is an hour-by-hour analysis that simulates or evaluates a building’s performance for all 8,760 hours in a given 12-month period. This method uses the actual sequence of days and weather data, instead of averages. An 8760 analysis produces the most accurate energy model and operating cost estimates.
CRM Functionality
Accounts
Quantity included
Up to 1,000
Up to 10,000
Up to 100,000
Up to 4,000,000
Contacts
Quantity included
Up to 1,000
Up to 10,000
Up to 100,000
Up to 4,000,000
Notes
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000
Activities
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000
Histories
Quantity included
Up to 10,000
Up to 100,000
Up to 200,000
Up to 4,000,000
Trade Partner Management
Import Trade Partner records
Edit Partner Services & Products
Auto-fill Partner Info on Applications
Apply for Rebates on behalf of Customers
Customers can search for matching Partners
Mobile Access
Access via Browser on PC, Laptop, Mobile
Access via Mobile App
Training
Product Training
User Guide Document
User Guide Videos
Live Web-Trainings
3 x 1 Hr
3 x 2 Hr
5 x 2 Hr
As per agreement
Monthly Q&A Calls
Support – Service Levels
Support SLA – Level 1
Revisions included per year
Up to 3
Price per Additional Revision
$500
Support SLA – Level 2
+$3600
Revisions included per year
Up to 6
Up to 6
Price per Additional Revision
$500
$500
Support SLA – Level 3
Revisions included per year
Up to 24
As per agreement
Price per Additional Revision
$500
$500
Support – Case Management (Trouble Tickets)
Case Management Portal
Customers & Partners can log Issues (Tickets)
Customers & Partners can chat with Utility Staff